Something not working? Write to hola@nubico.tech. Tell us which device you play on and which version of the game you have (it is shown in a corner of the main menu).
Recovering my save on another device
- On Steam there is nothing to do: your save lives in Steam Cloud and follows you across Windows, macOS and Linux.
- On iPhone, iPad and Android you need a Nubico Arcade account, which is optional. Create it from the main menu and sign in with the same account on the new device: you get back your run in progress and your progress.
- Without an account, your save lives only on the device and is lost when you uninstall the game.
Steam saves and mobile saves are not shared with each other.
Deleting my account and my data
From the game: open the Nubico Arcade panel in the main menu and choose "Delete account". The account is removed along with everything stored in it (email, save and progress). This cannot be undone.
If you no longer have the game installed, write to hola@nubico.tech from the account's email address and we will delete it for you. What we store and why is in the privacy policy.
Changing the language
In the main menu, Options → Language. The game is available in English, Spanish, German, French, Italian, Portuguese and Russian, and starts in your device's language.
I found a bug
Write to us saying what you were doing, on which device and with which version. A screenshot helps a lot: it saves us guessing.